What did you do yesterday? What will you do today? What’s getting in your way?
Three questions commonly asked at Daily Scrum meetings that imply that doing things is the purpose of work. Rarely have I encountered organizations where these following answers were acceptable:
Yesterday I read a book at work. Today I intend to start no new work and make myself available to help others learn. Being too busy is getting in my way and I need some slack.
The above may seem exaggerated but are not; each one is an example of a behavior someone engaged in that helped deliver value to the customer.
Slack, learning and play enhance our ability to deliver business and customer value.
Adam Yuret discusses how a focus on resource efficiency impedes flow while creating mountains of failure demand and fracturing our organization into competing silos. Also learn some ideas about humanistic ways to mitigate these issues and bring flow back to our organizations.